Branding Matters

Posted by: Domenica | Posted on: October 03, 2008 | Comments 7

I received a catalog in the mail today, unsolicited. A normal occurrence for all of us, but this one had things in it that really caused me to sit up and pay attention.

The catalog is for Sunnyland Farms , and they sell nuts, fruits, and candy. I should state here that this is in no way an endorsement or an advertisement for their company--until this catalog arrived I had never heard of them, and no one is paying me to mention them here.

Even if you aren't in the market for fruit, nuts, or candy, I defy you to pick up their catalog and not want to place an order. Why? Because they understand things about building their brand that some larger organizations miss completely.

On each page, there are pictures of their (adorable) employees, with captions including their names, where they work, and how long they have been with the company. Most have been there for many years. There are also other personal touches including pictures of the business when they were brand new (in 1948), and anecdotal stories about how they got started.

In other words, they tell their story. They make a connection. On the pages of their catalog, they are beginning to build a relationship with me, their customer. This is branding at its best. Scott Smigler, an internet marketing and website design expert, touched on this in a post on the Seeds For Success Mentor Blog .

Here's why else this matters: YOU have a personal brand, and you market it every day whether you own the company or you're a cog in the wheel of a behemoth corporation. Your success depends heavily on your ability to connect with other people, first in conveying the competence and professionalism of Brand You, and then in building relationships that make others want to work with you and help you to succeed.

Tell us--what is essential to your brand? In other words, what do you want people to think of when they think of you?

Related tags: brand, personal brand, Seeds For Success

7 people have responded so far. Add your comment below.
Emma Haller said:
10.04.08 3:42 a.m.
People assume brand management is something that should be left to the big boys, such as coca cola but in reality it is something that we unconsciously do when we promote our businesses. To what extent varies from business to business but one thing is sure, customers feel more comfortable with a branded company. The way to gain and keep customers can be increased by clever brand management (plus a good business - ha ha)
Lori R said:
10.04.08 8:15 a.m.
I agree--and I did check out Sunnyland Farms, hee hee. Their website doesn't have as much, but I requested a catalog. I do love it when a business gets a little folksy with something that is personal. Remember when Lee Iacocca began to do TV ads for Chrysler decades ago? Everyone began to identify him with the company, and I distinctly remember my dad, whose parents were Italian immigrants, feeling a connection with Iacocca, who had a similar "work your way up" background.
Viviana said:
10.07.08 5:10 p.m.
Lori, you have hit upon something important here--identifying with your customers through your branding efforts is essential, whether you are an individual or a huge corporation. To answer the question that Domenica asks, I hope that Brand Me brings to mind honesty, reliability, and a desire to constantly evolve.
Tamara said:
10.12.08 7:51 p.m.
When someone sees my name I want them to see intergrity, excellent service and a personal connection with me and my businesses, Bartlett Insurance & Financial Services and Zurvita Corporation. I believe as a small business owner to get your brand into the public eye is one of the most difficult challenges. I want to move both of my business to the next level, build more clientele and a team who has the same vision as I do. Working alone is another challenge that I believe women in small business face.I would appreciate any suggestions that you may have on Women in Business Grants also. Thank you for assistance in this matter. Sincerely, Tamara Bartlett www.bartlettfinancial.net www.savewithchristianmom.zurvita.biz
Viviana said:
10.12.08 8:38 p.m.
Thank you, Tamara, and welcome! What types of strategies have you employed to get your name out there? As for the funding information, try our favorite source: http://www.womanowned.com/ Their founder and CEO, Christina Blenk, is an fwm contributor.
Kristin Elliott said:
11.02.08 9:41 a.m.
Initially I was tentative about "exposing" my story and the history behind Doodie Pack. I was critical that what I did was too ordinary, and that Doodie Pack was too simplistic in its concept: a lightweight pocketed dog-pack to change who (and how) you carry waste while out on a walk. I quickly learned it was the simple story that people related to before relating to the product itself! The extraordinary reaction typically comes after hearing that I took an idea, and on faith and trust, I forged on to bring it to the marketplace. It is a great story...a "I wish could do did that" success story. Sharing it with others isn't a pitch to me, it is a genuine interest in connecting with them. Doodie Pack is domestically and beautifully made, practical, environmentally aware, and encourages a greater health and wellness relationship between owner and pet. I wish I could include shouting from mountain tops as a means to advertise...it is just so exciting!
Meena Kapoor said:
11.02.08 10:35 a.m.
All this conversation on branding is interesting, because I have always distinguished my personal brand as CEO of the company for corporate alliances, and for that brand to be associated with commitment and quality, from the brand of our portal Astroyogi.com, that provides astrological consultancy, products and content to the end consumer....simply because i am not an astrologer. Some people have disagreed with my approach, and say that it is perfectly ok for me to be the mouthpiece of our brand on the occasion that I am invited to comment on various events. Do you think that distinction is required or not necessary? Given the business that I am in.
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